TERMS AND CONDITIONS
We are pleased to make available to you Inner circle from 2nd December 2022 - 31st January 2025 (both dates inclusive).
The Program
The primary goal of Inner circle is to reward Dicker Data Dell Technologies Partner representatives on growing their Dicker Data Dell Technologies Partner business. Individuals may be entitled to the Incentive (defined below) upon attainment of the goals and objectives (stipulated below). The Program may be referred to as Inner circle (“The Program”).
Eligible Participants
The Program is open to Dicker Data Dell representatives in Australia ("Participants"). Through their participation in the Program, Participants are deemed to have accepted these Terms and enter into a binding agreement with Dicker Data. If a Participant does not wish to accept these Terms, they should refrain from participation. If, during the Program Period, the Participant’s status changes so that they are no longer eligible to participate in the Program, they will be excluded from the Program. Only 4 individuals per organisation can participate.
Program Award
Participants who fully and completely meet the Program Requirements will be eligible to receive the Program rewards. Rewards earned are only valid for approved activities as outlined and completed on the Inner circle website. Rewards will be awarded once each activity is completed and verified by Dicker Data. Rewards will not be awarded until this time.
Eligible Sales and Approved Deal Registrations are made available to claim 45 days post-upload date, they will expire after this date. Sales and Deal registrations are generally made available to claim up to two weeks post invoice date.
Earn rewards when you complete the below activities:
| Activity | Rewards |
|---|---|
| Training – Claim the cost of eligible certifications back. Up to 2 certifications can be claimed per organisation. | Variable |
| Training – Attend or watch a webinar and complete the quiz with 100% pass mark | $25 |
| Deal Registration – Register a New Dell Technologies Opportunity approved to Dicker Data (min. $30,000 to qualify) | $100 |
| Sales – Claim Dell Technologies sales | Up to $1000, see breakdown below. |
Sales
| Dell Technologies Sales Amount ex GST | Rewards |
|---|---|
| $30,000 - $49,999 | $300 |
| $50,000 – $99,999 | $500 |
| $100,000 or over | $1000 |
| Sales Rewards are capped at $2,000 per individual, per Dell sales quarter. Sales towards each quarter cap of $2,000 are allocated based on invoice date. | Max $2,000 per quarter |
Program Reward and Expiry
Rewards available in a member's account expire 60 days after rewards are earned. Members should redeem their rewards as soon as possible to avoid expiration.
Additional terms relating to the prizes “Rewards” apply; and is subject to further terms and conditions relating to its use, or manufacturer’s warranty or guarantee.
Mobile Pay
Mobile prepaid Mastercards are valid for 36 months from the date of issue. To access you must download The Card Network App, card cannot be printed as a voucher for use. To be able to redeem virtual Mastercard rewards you must maintain enough reward $ to meet the minimum reward denomination of $20. If at redemption, program period close or account closure your rewards does not meet the minimum redemption of $20, all current monies ($) will be forfeited.
Not redeemable for cash and cannot be exchanged. Any unused value after the expiry date of any Digital Mastercard will not be refunded or credited. At the time of purchase, you should know your account balance. You may obtain your current balance 24 hours a day, 7 days a week by logging into your account on The Card Network app. If you attempt to make a purchase that exceeds your balance, the transaction will be denied. Cardholders are responsible for all purchases made with their Virtual Card.
Currently only compatible with Australian mobile numbers. Compatible with Apple Pay, Google Pay, and Samsung Pay.
Valid instore or online where prepaid Mastercard is accepted. For online use the total transaction value cannot exceed the available Digital Mastercard balance unless the merchant site has the capability to support split transactions.
For full terms and conditions, please view them here.
Using your Mobile Prepaid Digital Mastercard:
If the card is issued via email, the activation process is as follows:
Upon placing the order customer will receive an email to confirm their details. Upon confirmation, an SMS will be sent to the mobile number entered with a link to their Digital Mastercard. They will need to click on the link in the SMS and follow the instructions to download The Card Network app and add the card to their mobile wallet.
If the card is issued via SMS, the activation process is as follows:
An SMS will be sent to the mobile number entered with a link to their Digital Mastercard.
They will need to click on the link in the SMS and follow the instructions to download The Card Network app, and add the card to their mobile wallet.
Using your Mobile Prepaid Digital Mastercard:
In the TCN App tap "Add to Wallet".
Tap and pay easily and securely with your mobile phone.
Check your balance and card expiry anytime in the TCN App.
Merchandise Rewards
Nothing in these terms and conditions is intended to exclude, restrict or modify rights which you may have under any law (including the Australian Consumer Law (‘ACL’), and consumer guarantees relating to goods or services under the ACL) which may not be excluded, restricted or modified by agreement (‘Your Consumer Rights’). Subject to Your Consumer Rights, the Promoter is not liable for any loss or damage however caused (including by negligence), suffered or incurred in connection with the Promotion or rewards. Any condition or warranty which would be implied by law into these terms and conditions is excluded.
Merchandise rewards will be processed & delivered within 30 days to Participants after redemption is made.
Reward(s) Error Policy
This Reward(s) error policy (the “Reward Error Policy”) applies to each Participant in Inner circle Accidental typographical errors sometimes occur in Reward(s) descriptions or values. In this event, Dicker Data reserves the right to notify you of the correct description or value before Reward(s) is shipped. The Reward(s) Error Policy requires prompt mitigation and recovery of all Reward(s)s issued in error for any reason; including, but not limited to data inaccuracy, inaccurate Reward Rewards’ valuation, processing error or miscommunication. The Reward(s) Error Policy requires immediate steps be taken to mitigate loss by reversing Reward Rewards deposited to Participant accounts in error, placing a hold on delivery and fulfillment of Reward(s), and/or cancelling Reward(s) orders. As a result of error mitigation steps, a Participant may have a negative Reward Rewards account balance. A Participant can restore his or her Reward Rewards’ account to a positive balance by receiving further Reward Rewards; or, participants may elect to be credited Reward Rewards by returning Reward(s) previously received by the Participant.
If a Participant attains Reward(s) through the Inner circle program in a way that contravenes the program terms (this may be via a technical error or security vulnerability exposed by the participant) then Dicker Data reserves the right to notify you of the correct description or value before Reward(s) is shipped. Where incorrect Reward(s) are received by the Participant before the error is discovered, Dicker Data reserves the right to cancel or reclaim the Reward(s) where possible.
Program Requirements and Claims
- Dicker Data will provide the Award to a Participant who meets the Program Requirements and has made a Claim for the Award. The Program Requirements are as follows: Eligible Partners are required to register their inclusion in the program at www.innercircledd.com.au and accept all the programs participation terms and conditions. All reward claims must be made on this same Dicker Data Dell Inner Circle website.
- To have a valid claim for the Award, the Participant must be in good standing with Dicker Data at the time of the claim, must not be in breach of these Terms or any other agreement that they have in place with Dicker Data and must demonstrate to Dicker Data
satisfaction that they have fully and completely met the Program Requirements ("Claim"). For a Participant’s Claim to be valid, it must
also be made in accordance with these Terms and all terms contained in the Program materials and, where applicable, the relevant Partner Program.
General Terms
- Unless a different governing law is stated to apply in the specific terms of a Program, the terms and conditions of the Program are governed by the laws in Australia as applicable.
- No exceptions to the Program will be allowed. Dicker Data has the right to deny all claims that do not meet the criteria and requirements outlined in the Program.
- Dicker Data Dell Partners reserves the right to automatically payout rewards to Participant throughout and/or at the end of the program period.
- The Program may not be combined with any other Dicker Data offer, incentive or promotion, unless otherwise stated in the Terms.
- All sales are calculated in AUD.
- Dicker Data has the right in its absolute discretion to deny any claim to entitlement under the Program and/or may prohibit a Participant from participating in the Program where Dicker Data (in its absolute discretion) determines that such Participant is attempting to undermine the legitimate operation of the Program by cheating, hacking, deception or other unfair playing.
- All decisions by Dicker Data are final.
- The Program is void to the extent prohibited or otherwise restricted by applicable local law. If a portion of the Program is found to be prohibited or otherwise restricted by applicable local law, only that portion of the Program will be void.
- Dicker Data, and all their respective officers, directors, employees, representatives, and agents will have no liability to, and will be held harmless by a Participant making a Claim under the Program, for any loss, damage or liability directly or indirectly related to the acceptance, possession, delivery, use or misuse of any matter or thing awarded under the Program.
- Any disputes, legal claims and causes of action arising out of or in connection with the Program will be resolved individually, without any resort to any form of class action.
- Dicker Data is not responsible for any lost, late, or misdirected mail (including email) nor for any errors, omissions, interruptions, defects, or delays in any technical platforms or means of electronic transmission used in the publication or Participation of the Program.
- If Dicker Data collects any personal data of a Participant because of their participation in this Program, Dicker Data will deal with that data in accordance with its Privacy Policy.
- Dicker Data will have no liability to any Participant or other person under the Program or otherwise for lost profits, loss of use, lost or corrupted data, loss of goodwill or for any incidental, indirect, special, or consequential losses or damages arising in connection with or under the Program and/or the Program terms and conditions, even if Dicker Data been notified of such losses or damages.
- Any FBT liability is the responsibility of the Individual Partner Representative “Participant”. Consequently, it is solely the Individual Partner Representative's responsibility to report and pay all applicable taxes or duties that may be required under any appropriate laws related to the Incentive(s) he/she receives. The Individual Partner Representative may consult his/her own tax advisor with any question or concern about the taxes that apply to him/her in relation to this Program.
- Management, employees or contractors of Dicker Data and their immediate families are not eligible to enter.
- Dicker Data reserves the right to modify, extend or discontinue the Program, in whole or in part. Unless an earlier termination or cancellation is provided herein, Dicker Data has the right to terminate the program by providing written notice to all participants two (2) weeks in advance. Dicker Data will send an email communication to all program participants. Any questions may be directed to your Dicker Data account Representative.
Use of Personal Information
Personal information submitted while participating in the program will be used to contact potential winners. Personal information means any information that may be used to identify the individual making the entry including, but not limited to, a first and last name, an email address, a home, postal or other physical address, other contact information, a title, a birth date, such individual's gender, occupation or industry, or other information needed to meet the obligations of the program.
Participating Dicker Data Dell Technologies Partners acknowledge that the Program is managed and administered by a third party, Hachiko Pty Ltd (please refer to Hachiko Pty Ltd Privacy Policy here: https://hachiko.com.au/privacy-policy/). For the purposes of the Program, you provide consent for us to share your Dell Technologies related commercial data with Hachiko Pty Ltd.
Any questions regarding this Program should be addressed to support@innercircledd.com.
By clicking “I Agree” upon registration, Partner is indicating that a representative of the Partner with the authority to bind the Partner contractually has read and agreed to the terms and conditions of this Agreement and The Program.